The Internal Quality Assurance Cell, Al Shifa College of Pharmacy organized a professional development program, "Empower & Excel" on June 17, 2023 for Non-teaching staff in Higher Education. The program was led by Mr JC. Anees PK, Assistant Professor, Government Law College, Calicut, and National Trainer - JCI. The talk discussed various techniques and tools required by non-teaching staff in higher education institutions.